RCR for Business Acceptable Use Policy

The definitions in the “RCS for Business Terms and Conditions” apply, available at: https://www.secfull.com/terms-of-rcs-for-business-service/ .

This Acceptable Use Policy (hereinafter the “Policy”) has been developed to help the Customer better understand what is and is not acceptable when using the RCS Service offered by LEX ET ARS ® (hereinafter “LEA”). The obligation to comply with this Policy is an integral part of the Customer’s Contract, and the Customer must therefore ensure they have read it and understand its impact on their use of the RCS Service.

LEA provides the RCS Service for the benefit of businesses for sending communications. All communications sent via the trial version or the full service are subject to this Policy, so that LEA users as a whole are not negatively impacted by the actions of a few. The Customer must not use the RCS Service to:

• purposes not connected to the Client’s legitimate commercial or entrepreneurial activities;
• send or permit the sending of, or assist in the sending of, spam, junk messages, or violate any applicable spam laws;
• use mobile phone numbers or number ranges associated with, or suspected of being associated with, fraudulent or illegal activity;
• operate or attempt to operate or communicate through scams or similar schemes;
• damage or interfere with services provided to other customers or service providers;
• violate any applicable usage policies or codes of conduct or practices, including those of mobile network operators;
• attempt to circumvent or breach any security mechanism on any of the RCS Service or use the RCS Service in any other way that poses a security risk to any user or to LEA;
• test or reverse engineer the RCS Service for limitations, vulnerabilities, or to circumvent filtering capabilities;
• submit, publish, reproduce, host, advertise, communicate or facilitate any Restricted Content;
• submit content that:
  • is offensive, inappropriate for minors, abusive, obscene or indecent;
  • promotes, incites or instructs in criminal matters;
  • describes, incites, or promotes illegal sexual activity;
  • promotes or incites discrimination, violence or hatred against any person or group, or incites racial hatred;
  • causes unnecessary alarm, distress, anxiety, annoyance, inconvenience or panic or is threatening in nature;
  • contains a computer worm, Trojan horse, or virus or other harmful or malicious code or data designed to interrupt, damage, destroy, or limit the functionality of any computer software, hardware, or communications equipment or the Services;
  • violates any law;
  • it is defamatory;
  • it’s pornographic;
  • violates any privacy law or regulation;
  • violates or infringes upon any person’s rights of privacy, copyright or other intellectual property rights or any other proprietary interest of any person;
  • is false, misleading or deceptive, or likely to deceive or mislead;
  • is fraudulent or promotes fraudulent activity;
  • provides financial advice to any person;
  • it is obsolete, taking into account generally available information subsequently published, disseminated or made available;
  • is unlawful or is likely to cause damage to property or injury to any person;
  • is intended to provide a warning or notification about a serious risk to the safety of people or property (e.g., emergency services); or
  • that may discredit LEA or any of our suppliers.

2. Compliance with laws and regulations

All Customers and End Users are required to read and comply with all applicable laws, carrier regulations, and industry guidelines (as amended and updated from time to time), including, but not limited to, those listed below.

3. What actions will LEA take?

Compliance with this Policy is a mandatory requirement under the Agreement. If Customer or an End User violates this Policy, Customer’s access to the Services may be blocked or suspended and the Customer’s Agreement may be terminated. LEA may work with other Internet service providers to identify users who may be violating this Policy. Any offensive material may be removed by LEA without notice or explanation. If LEA discovers that Customer has engaged in behavior or acted in violation of this Policy, LEA may notify Customer that Customer’s behavior is unacceptable. If LEA becomes aware that Customer is using the RCS Service for illegal purposes, LEA may involve law enforcement, the judiciary, or national security agencies. LEA may also be required by law or otherwise required to disclose Customer’s identity if Customer has used the RCS Service in violation of this Policy.

4. Account recovery/unlock

A suspended or blocked user may be reinstated at LEA’s sole discretion, which may include requiring a written commitment from the offender not to commit future violations of this Policy. However, LEA evaluates all cases based on individual circumstances.

5. Claims for Violation of this AUP

If the Customer or End User wishes to inform LEA of a violation of this Policy, please contact a member of the Support Team.

This Acceptable Use Policy was last updated in June 2025.